FAQ
Frequently Asked Questions (FAQ)
Beautiful Hairs by Ria
1. What kind of wigs do you sell?
At Beautiful Hairs by Ria, we sell 100% premium human hair wigs only — no synthetic hair, ever. Our wigs come in a variety of textures like straight, body wave, deep wave, curly, and more. All units are soft, natural, and long-lasting.
2. Are your wigs ready to wear?
Yes! Most of our wigs are ready to wear with adjustable straps and pre-plucked hairlines. Some may need light customization like lace cutting or lace tinting to match your skin tone.
3. Do you ship across Australia?
Absolutely! We offer fast shipping across Australia. Standard delivery usually takes 2–5 business days, depending on your location.
4. Do you offer international shipping?
Yes, we ship internationally to selected countries. Shipping rates and delivery times vary based on location.
5. Can I return or exchange a wig?
Due to hygiene reasons, all sales are final. Please double-check your order before purchasing. If you need help picking the right wig, feel free to contact us — we’re here to help!
6. How do I care for my human hair wig?
Wash your wig gently with sulfate-free shampoo and conditioner, and let it air dry. Use heat tools sparingly with a heat protectant. Store it on a wig stand to keep its shape and quality.
7. How long do your wigs last?
With proper care, our wigs can last anywhere from 3 to 8 years! These are premium-quality human hair units designed to stand the test of time.
8. Do you make custom wigs?
Yes, we do! If you’re after a specific style, texture, length, or lace type, send us a message — we can create a custom wig just for you.
9. Do you offer payment plans?
Yes! We offer flexible payment options like Afterpay and Zip Pay, so you can shop now and pay later.
10. How can I contact you?
You can reach us anytime at euchariaubatube@yahoo.com or through the Contact Us page on our website. We typically reply within 24 hours.